Privacy Policy

1. Introduction and Scope

Alp Finance Inc., operating under the brand name Alp Capital, is a Canadian corporation headquartered at A-36 ch de la Savane, Gatineau, Quebec J8T 5C2, Canada. We specialize in computer systems design and related services within the Professional, Scientific, and Technical Services sector. This Privacy Policy describes how we collect, use, disclose, retain, and safeguard personal information obtained through our website at https://www.alphacapital.buzz, through our consulting and systems integration engagements, and through any other interaction you may have with Alp Capital.

We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Quebecs Act Respecting the Protection of Personal Information in the Private Sector, and other applicable Canadian federal and provincial privacy legislation. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

This policy applies to all individuals who interact with Alp Capital, including prospective clients, current clients, website visitors, job applicants, subcontractors, and business partners. It does not apply to data that we process solely on behalf of a client under a written data processing agreement -- in such cases, the client remains the data controller and is responsible for establishing its own privacy practices consistent with applicable law.

2. Information We Collect

2.1 Personal Identification Information

We collect personal information that you voluntarily provide to us when you fill out contact forms on our website, request a consultation, subscribe to our newsletter, respond to a survey, or communicate with us via email or telephone. This may include your full name, job title, company name, business email address, business telephone number, mailing address, and the content of your inquiries. We may also collect information about your organization, including its size, industry vertical, technology stack, and the nature of your project requirements, to better tailor our services to your needs.

When you engage Alp Capital for a consulting engagement or systems integration project, we may collect additional information necessary for the performance of our contractual obligations. This can include the names and contact details of your technical staff, system access credentials provisioned under strict access control policies, infrastructure diagrams, architectural documentation, and data about your existing technology environment. We collect only the minimum amount of information reasonably necessary to deliver the agreed services.

2.2 Technical and Usage Information

When you visit our website, our servers automatically record certain technical information sent by your browser. This includes your Internet Protocol (IP) address, browser type and version, operating system, referring and exit URLs, pages viewed, time and date stamps, time spent on individual pages, clickstream data, and other diagnostic information. We collect this data to understand how visitors interact with our site, to diagnose technical issues, to maintain the security of our systems, and to improve the overall user experience.

Our website infrastructure employs standard server logging mechanisms that capture request metadata, response status codes, and performance metrics. These logs are retained for a limited period and are used exclusively for operational monitoring, security incident investigation, and capacity planning. Server logs are not used for marketing purposes or combined with personal identification data unless required for a security investigation or as compelled by law.

2.3 Client Project Data

In the course of delivering our computer systems design and integration services, we may access, process, or store data belonging to or controlled by our clients. This data -- which may include proprietary business information, technical specifications, source code, system configurations, database contents, and other confidential materials -- remains the exclusive property of the client at all times. Alp Capital processes such data strictly as a service provider and data processor, in accordance with the terms of the applicable master services agreement and any associated data processing addendum.

We do not claim any ownership interest in client project data and we do not use such data for any purpose other than the performance of the contracted services. Upon termination or expiration of the engagement, client project data is returned or securely destroyed in accordance with the contractual terms and the clients written instructions.

3. How We Collect Information

3.1 Direct Collection

The majority of personal information we hold is collected directly from you when you interact with us. This occurs when you complete our online contact form, send us an email at support@alphacapital.buzz, call our office at +1 (707) 637-9907, attend a meeting or video conference with our team, submit a request for proposal, or enter into a contractual relationship with Alp Finance Inc. We believe in transparency and will inform you at the point of collection about the purposes for which your information is being gathered.

We do not engage in the practice of purchasing personal information from third-party data brokers or aggregators. All personal information we possess has been obtained through direct, consensual interactions with the individuals concerned or through the necessary administration of our client agreements.

3.2 Automated Collection

As noted above, certain technical information is collected automatically when you browse our website. This collection occurs through standard internet protocols and server-side logging. We may also use cookies, web beacons, and similar technologies to gather analytics data and to support essential website functions. A detailed description of our cookie practices is provided in Section 13 of this policy.

3.3 Third-Party Sources

In limited circumstances, we may receive information about you from third parties. For instance, if a colleague or business associate refers you to Alp Capital and provides your business contact details for the purpose of an introduction, we will collect that information. We may also receive information from publicly available sources such as corporate registries, professional networking platforms, and industry publications, but only to the extent reasonably necessary for business development or due diligence purposes. When we receive information from a third party, we take reasonable steps to verify that the third party has obtained the necessary consent to share the information with us.

4. How We Use Your Information

4.1 Service Delivery and Client Engagement

We use your personal information primarily to deliver the computer systems design, integration, and consulting services you have requested. This includes communicating with you about project milestones, deliverables, timelines, and technical requirements; coordinating with your internal teams and third-party vendors; provisioning access to collaboration platforms and development environments; processing invoices and payments; and managing the ongoing client relationship. Without this information, we would be unable to perform our contractual obligations effectively.

4.2 Business Communications

We may use your business contact information to send you communications relevant to your engagement with Alp Capital, including project status updates, technical advisories, scheduled maintenance notifications, and administrative announcements. With your explicit consent, we may also send you newsletters, white papers, industry reports, and invitations to webinars or events that we believe may be of professional interest to you. You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in any such email or by contacting us directly.

4.3 Website Improvement and Analytics

Technical and usage data collected through our website is analyzed in aggregate to help us understand how visitors navigate and interact with our content. We use these insights to improve site architecture, optimize page load performance, enhance information architecture, and develop new features or content that better serve our audience. Analytics data is de-identified and aggregated wherever possible to minimize privacy impact.

4.4 Legal Compliance and Security

We may process your personal information as necessary to comply with applicable laws, regulations, court orders, or governmental requests; to enforce our terms of service and other contractual agreements; to protect the rights, property, and safety of Alp Finance Inc., our employees, our clients, and the general public; and to detect, prevent, and respond to fraudulent, unauthorized, or illegal activity on our systems. This includes retaining records required by Canadian tax law, responding to lawful access requests from law enforcement, and maintaining audit trails for information security purposes.

5. Legal Basis for Processing

Alp Capital processes personal information on one or more of the following legal bases, depending on the nature of the information, the context of collection, and your relationship with us.

Contractual Necessity: We process personal information to perform a contract to which you are a party, such as a master services agreement or statement of work, or to take steps at your request prior to entering into such a contract. This includes all processing necessary for the delivery of our computer systems design and integration services.

Legitimate Interests: We may process personal information for our legitimate business interests, provided that such processing does not override your fundamental rights and freedoms. Legitimate interests include improving our website and services, conducting business development activities, protecting our network and information systems from threats, and managing our internal operations efficiently. You have the right to object to processing based on legitimate interests by contacting us using the details in Section 15.

Consent: Where required by applicable law, we will obtain your express, informed consent before collecting, using, or disclosing your personal information for a specific purpose. You may withdraw your consent at any time, subject to contractual and legal restrictions, by providing reasonable notice to Alp Capital. Withdrawal of consent may affect our ability to provide certain services to you.

Legal Obligation: We may process personal information as required to comply with legal and regulatory obligations to which we are subject, including but not limited to tax reporting, anti-money laundering compliance, and responses to binding legal process.

6. Information Sharing and Disclosure

6.1 Service Providers and Subcontractors

We engage carefully vetted third-party service providers to assist us in operating our business and delivering services to our clients. These providers may include cloud infrastructure providers, payment processors, email service providers, customer relationship management platforms, analytics services, and professional advisors such as lawyers and accountants. We disclose to these providers only the minimum personal information necessary for them to perform their designated functions, and we require them through written agreements to process such information in accordance with our instructions, to maintain appropriate security safeguards, and to comply with applicable privacy laws.

6.2 Business Transfers

In the event that Alp Finance Inc. is involved in a merger, acquisition, reorganization, sale of assets, bankruptcy proceeding, or similar corporate transaction, personal information held by us may be among the assets transferred or disclosed to the successor entity or other involved parties. We will make reasonable efforts to ensure that the recipient agrees to honor the commitments set forth in this Privacy Policy and to provide notice to affected individuals before their personal information becomes subject to a different privacy policy.

6.3 Legal Disclosure

We may disclose your personal information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, to respond to a valid subpoena, court order, or governmental request; to protect the personal safety of our employees, clients, or the public; to defend against legal claims asserted against Alp Finance Inc.; or to investigate and address suspected violations of our terms of service or acceptable use policies.

6.4 With Your Consent

We may share your personal information with third parties for purposes not described in this policy when we have obtained your explicit consent to do so. You are under no obligation to provide such consent, and declining to do so will not affect the provision of services to which you are already entitled.

7. Data Retention Policies

Alp Capital retains personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable law. The specific retention period depends on the nature of the information, the purpose of collection, and any legal or regulatory obligations that mandate a minimum retention period.

Personal information related to client engagements is retained for the duration of the contractual relationship plus an additional period of seven years to satisfy Canadian tax record-keeping requirements and to address any post-engagement claims or disputes that may arise. Server logs, analytics data, and other technical information are retained for a period of up to twelve months, after which they are automatically purged. Marketing communications data is retained until you withdraw your consent or for two years following your last interaction with us, whichever occurs first.

When personal information is no longer required for a legitimate business purpose or legal obligation, we securely destroy or anonymize it using industry-standard methods, including cryptographic erasure, secure deletion protocols, and physical destruction where applicable. Residual copies may persist in encrypted backup archives for a limited additional period consistent with our disaster recovery protocols.

8. Data Security Measures

As a computer systems design and integration firm, Alp Capital possesses deep technical expertise in information security. We apply the same rigorous security principles to the protection of your personal information that we recommend to our enterprise clients. We have implemented a comprehensive, multi-layered security program encompassing administrative, technical, and physical controls designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

Our security measures include, but are not limited to:

1. Encryption: All data transmitted between your browser and our website is protected using Transport Layer Security (TLS) with strong cipher suites. Sensitive data at rest is encrypted using AES-256 or equivalent encryption standards.
2. Access Controls: We enforce role-based access control (RBAC) with the principle of least privilege, ensuring that employees and contractors can access only the specific data necessary for their job function. Access is reviewed quarterly and revoked immediately upon role change or termination.
3. Authentication: Multi-factor authentication is mandatory for all personnel accessing systems that contain personal information. Password policies require minimum complexity, regular rotation, and prohibition of password reuse.
4. Network Security: Our infrastructure is protected by enterprise-grade firewalls, intrusion detection and prevention systems (IDS/IPS), network segmentation, and continuous traffic monitoring. We conduct regular vulnerability assessments and penetration testing of our public-facing systems.
5. Audit Logging: All access to systems containing personal information is logged, monitored, and reviewed for anomalous activity. Audit trails are stored in a tamper-evident format and retained for security incident investigation purposes.
6. Employee Training: All Alp Capital personnel receive mandatory privacy and security awareness training upon hire and on an annual basis thereafter. Training covers data handling procedures, phishing awareness, incident reporting protocols, and the requirements of applicable privacy legislation.
7. Incident Response: We maintain a documented information security incident response plan that is tested annually. In the event of a data breach involving personal information, we will notify affected individuals and relevant regulatory authorities in accordance with our obligations under PIPEDA and other applicable breach notification laws.
8. Physical Security: Our offices and data center facilities are protected by physical access controls including badge entry systems, security cameras, and monitored alarm systems. Only authorized personnel may access areas where personal information is stored or processed.

While we employ industry-leading security measures, no method of electronic transmission or storage is completely secure. We cannot and do not guarantee absolute security of your personal information. We encourage you to take appropriate precautions when transmitting sensitive information over the internet, including verifying the identity of the recipient and using secure communication channels.

9. International Data Transfers

Alp Capital is headquartered in Canada and our primary data processing activities occur within Canadian data centers. However, certain service providers we engage may store or process data in facilities located outside of Canada, including in the United States and the European Union. When we transfer personal information across international borders, we take appropriate measures to ensure that the information receives an adequate level of protection in accordance with Canadian privacy law and the standards set forth in this Privacy Policy.

For transfers to service providers in jurisdictions that have not been deemed by Canadian authorities to provide an adequate level of protection, we implement supplementary safeguards such as contractual clauses requiring the recipient to provide protection equivalent to Canadian standards, technical measures including end-to-end encryption, and periodic audits of the recipients security practices. By providing your personal information to Alp Capital, you consent to the transfer of your information to facilities outside Canada as described in this section, subject to the safeguards we have put in place.

We remain responsible for personal information transferred to third-party service providers and will take reasonable steps to ensure that such providers handle your information in a manner consistent with this policy and applicable law.

10. Your Rights and Choices

Under Canadian privacy law and this Privacy Policy, you have the following rights with respect to your personal information:

1. Right of Access: You have the right to request access to the personal information we hold about you and to receive a copy of that information, subject to certain exceptions prescribed by law.
2. Right of Rectification: You may request that we correct or update any personal information that is inaccurate, incomplete, or out of date. We encourage you to keep your contact information current to facilitate effective communication.
3. Right of Withdrawal of Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.
4. Right to Object: You may object to the processing of your personal information for direct marketing purposes or where processing is based on our legitimate interests, and we will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.
5. Right to Restriction: In certain circumstances, you may request that we restrict the processing of your personal information, such as while we verify the accuracy of the data or assess an objection you have raised.
6. Right to Data Portability: Where technically feasible and not unduly burdensome, you may request a copy of your personal information in a structured, commonly used, machine-readable format for transmission to another organization.
7. Right to Complain: You have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or with the relevant provincial privacy commissioner if you believe that Alp Capital has not complied with its obligations under applicable privacy legislation.

To exercise any of these rights, please contact us using the information provided in Section 15. We will respond to your request within thirty days of receipt, or within any extended period permitted by law, and we may require you to verify your identity before processing your request. We will not charge a fee for processing access requests unless the request is manifestly unfounded, excessive, or repetitive, in which case we may charge a reasonable administrative fee or refuse to act on the request.

11. Childrens Privacy

Our website and services are intended for a general business audience and are not directed to individuals under the age of majority in their province or territory of residence. We do not knowingly collect, use, or disclose personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a minor without verifiable parental consent, we will take prompt steps to delete such information from our records.

If you are a parent or legal guardian and believe that your child has provided personal information to Alp Capital, please contact us immediately using the contact details in Section 15 so that we can take appropriate remedial action.

12. Third-Party Services and Links

Our website may contain links to third-party websites, plugins, or applications that are not owned or controlled by Alp Finance Inc. These may include links to technology partner websites, industry resources, professional networks, or social media platforms. Clicking on such links will direct you to a third-party site that is governed by its own privacy policy, terms of service, and data handling practices over which we have no authority or control.

We do not endorse, screen, or assume responsibility for the privacy practices or content of any third-party website. We strongly encourage you to review the privacy policy of every website you visit before providing any personal information. If you have concerns about a third-party website linked from our site, please inform us so that we may evaluate the appropriateness of the link.

13. Cookies and Tracking Technologies

Our website uses cookies -- small text files placed on your device by your browser when you visit certain webpages -- to support essential functionality and to collect analytics data. We use only first-party session cookies and analytics cookies; we do not deploy advertising cookies, tracking pixels for behavioral advertising, or any form of cross-site tracking mechanism.

Essential cookies are necessary for the proper functioning of our website, including maintaining session state, remembering accessibility preferences, and protecting against cross-site request forgery. These cookies do not collect personally identifiable information and are deleted when you close your browser. Analytics cookies help us understand aggregate visitor behavior, such as which pages are most frequently accessed and how visitors navigate our site. We configure our analytics to anonymize IP addresses and to avoid collecting any personal identifiers.

Most web browsers allow you to manage cookie preferences through their settings. You may choose to block all cookies, delete existing cookies, or receive a notification before a cookie is placed. However, please note that disabling essential cookies may impair the functionality of certain features of our website. By continuing to use our website without modifying your cookie settings, you consent to our use of cookies as described in this section.

14. Changes to This Privacy Policy

Alp Capital reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our information practices, legal obligations, or the operational requirements of our business. When we make material changes, we will update the Last Updated date at the top of this page and post a prominent notice on our website for a period of at least thirty days following the change.

We may also notify you of material changes via email if you have provided us with your email address and have not opted out of administrative communications. Your continued use of our website or services after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

If any change to this Privacy Policy would permit the use or disclosure of your personal information in a materially different manner than described at the time of collection, we will obtain your express consent before applying the change to your information, unless such a change is required by law.

15. Contact Information and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, or if you wish to exercise any of your rights as described in Section 10, please contact our Privacy Officer using the following details:

We take all privacy concerns seriously and will investigate and respond to your inquiry within a timeframe prescribed by applicable law. If you are not satisfied with our response, you may escalate your concern to the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or to the Commission dacces a linformation du Quebec at www.cai.gouv.qc.ca. We are committed to working with you and the appropriate regulatory authorities to resolve any privacy concern in a fair and transparent manner.

Alp Capital -- developed and maintained by the Alp Capital team at Alp Finance Inc. -- is dedicated to upholding the highest standards of privacy and data protection. We view trust as the foundation of every client relationship and we continuously invest in the people, processes, and technology necessary to earn and preserve that trust.